Knowledge Base Article

March 30, 2020: OIG Released Strategic Plan for the Next Five Years (2020-2025)

On March 30th, the OIG published their Strategic Plan for the next five years (2020-2025).  Christi A. Grimm, Principal Deputy Inspector General, notes that this “plan is dynamic to accommodate a rapidly changing health and human services environment, including emergent threats and vulnerabilities. This Strategic Plan is a roadmap to guide our entire multidisciplinary workforce in planning and conducting the most consequential oversight work, optimizing use of our available resources and delivering results for our stakeholders. To support our workforce, OIG will continue to prioritize investment in data analytics, technology, expertise, and training. This strengthens OIG’s modern approach to oversight that allows us to quickly adapt to emerging risks, including the corona virus disease 2019 (COVID-19) pandemic.”

The Strategic Plan includes examples of past accomplishments related to their three stated Goals.

Goal 1: Fight Fraud, Waste and Abuse

Past Accomplishment: Nationwide Brace Scam

• April 2019: With law enforcement partners, OIG dismantled one of the largest fraud schemes involving telemedicine and medically unnecessary back, shoulder, wrist and knee braces.
• Impact: Twenty-four defendants were charged for allegedly participating in the scheme, in which over $1.7 billion in Medicare claims were fraudulently submitted.

Goal 2: Promote Quality, Safety and Value

Past Accomplishment: Identifying and Combating Potential Abuse and Neglect of Beneficiaries

• OIG issued an early alert followed by two June 2019 reports identifying thousands of Medicare claims that indicate abuse and neglect of Medicare beneficiaries.
• Impact: CMS has provided details about actions taken and plans to take ensuring incidents of potential abuse or neglect in SNFs are identified and reported.

Goal 3: Advance Excellence and Innovation

Past Accomplishment: Data at OIG’s Fingertips

• Self-service data and analytics tools empower OIG to use data proactively.
• Impact: OIG has created portals offering access to data analytics tools used to oversee the Medicare programs and also enable grants oversight work.

April 3, 2020: OIG Report – Hospital Experiences Responding to the COVID-19 Pandemic: Results of a National Pulse Survey March 23 – 27, 2020

On April 3rd, the OIG provided their findings from a survey they conducted with a goal of being able to provide decision makers “with a national snapshot of hospitals’ challenges and needs in responding to the coronavirus 2019 (COVID-19) pandemic. The information represents brief telephone interview (“pulse surveys”) conducted March 23-27, 2020 with hospital administrators from 323 hospitals across 46 States, the District of Columbia, and Puerto Rico. The rate of contact with this random sample was 85 percent.

If you have been following the barrage of COVID-19 news available via television, radio, internet, it shouldn’t surprise you that the following list represents the most significant challenges reported by hospitals:

• Severe shortages of testing supplies and extended waits for results,
• Widespread shortages of Personal Protective Equipment (PPE),
• Difficulty maintaining adequate staffing and supporting staff,
• Difficulty maintaining and expanding hospital capacity to treat patients,
• Shortages of critical supplies, materials, and logistic support,
• Anticipated shortages of ventilators,
• Increased costs and decreased revenue, and
• Changing and sometimes inconsistent guidance.

It is important to note that there are five different instances in this report where the OIG reminds the reader “the hospital input and suggestions in this report reflect a specific point in time- March 23-27, 2020. We recognize that HHS is also getting input from hospitals and other frontline responders and has already taken and continues to take actions” related to findings in this report. 

On April 6, 2020 Rick Pollack, President and CEO of the American Hospital Association (AHA), released a Statement on HHS OIG Report. In the statement, he opened by noting this report is important and timely and “the HHS Office of the Inspector General accurately captures the crisis that hospitals and health systems, physicians and nurses on the front lines face of not having enough personal protective equipment (PPE), medical supplies and equipment in their fight against COVID-19.” He ends the AHA Statement with the following: “The AHA continues to urge that all possible levers be used by both the government and the private sector to ensure front line heroic providers battling against COVID-19 have what they need for protection and to provide care for their patients and communities -- countless lives are depending on it.”

A Full Summary and the Report are available on the OIG website.

April 8, 2020: OIG Releases Notice of Recently Added OIG Work Plan Items

Just five days after the Pulse Survey Report was released, the OIG updated their OIG Work Plan with the following items related to COVID-19:

You can access the entire OIG Work Plan at: https://go.usa.gov/xvjmP.

COVID-19 Portal

In addition to the Strategic Plan, Survey and Work Plan, the OIG has also created a COVID-19 Portal on their website. The portal provides links to information about COVID-19 Fraud, Infectious Disease Preparedness and Response and Policy Statements and Guidance. Additionally, you can find links to resources, recent new put out by the OIG and the opportunity to submit questions regarding OIG’s authorities during the COVID-19 public health emergency.